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	<title>Leadpile's Blog&#187; led marketplace</title>
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		<title>Have you had good Customer Service lately?</title>
		<link>http://www.leadpile.com/lead-exchange-blog/2008/08/25/have-you-had-good-customer-service-lately/</link>
		<comments>http://www.leadpile.com/lead-exchange-blog/2008/08/25/have-you-had-good-customer-service-lately/#comments</comments>
		<pubDate>Mon, 25 Aug 2008 23:55:39 +0000</pubDate>
		<dc:creator>Marci K.</dc:creator>
				<category><![CDATA[Lead Exchange]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[car]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[leadpile]]></category>
		<category><![CDATA[led marketplace]]></category>
		<category><![CDATA[service]]></category>

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		<description><![CDATA[&#8220;Customer Service is a function of how well an organization is able to constantly and consistently exceed the needs of the customer.&#8221;    
I had to go shopping for a new car this week and went to 2 different known dealerships in town. One I had never been to before and one I had been to [...]]]></description>
			<content:encoded><![CDATA[<p><strong>&#8220;Customer Service is a function of how well an organization is able to constantly and consistently exceed the needs of the customer.&#8221;</strong> <img style="text-top;" src="http://www.thesykesgrp.com/TSGBlog/media/CustomerSvcApathy400.jpg" alt="gum chewing scustomer service agent" width="500" height="345" title="Have you had good Customer Service lately?" />   </p>
<p>I had to go shopping for a new car this week and went to 2 different known dealerships in town. One I had never been to before and one I had been to many times.</p>
<p>We started out at a Chevy dealership because of an ad that I saw in the paper that read &#8220;Employee Pricing on all new cars.&#8221; I thought I could look at the new cars, see what I qualify for and then if I needed to get a used car. I told them the model that I wanted to see then proceeded to look at 4 different makes and models of car that I really did not want and they were all used. The salesman had decided to show us all used cars even though I told them about the ad and what I wanted. We left that lot and went down the road to a Dodge dealer.</p>
<p>At the Dodge dealer I told the salesman exaclty which model I wanted and we went straight for the ones that were on the lot. They were the new 2009 models and I liked them all except the color. They had 1 used car in the color I liked, decent miles and was in excelent condition so I ended up getting that one.</p>
<p>If the salesman at the Chevy dealer would have just shown me what I wanted I may have ended up getting one of the used cars, who knows. He made a decision to show me what he wanted to show me and not what I wanted to see. He called a couple days later and I informed him that I bought another car that same night down the street. He wished me luck and I did the same. Now I know that I should just stick with who gives me great service everytime we go there and don&#8217;t try using someone else because they advertise a good looking deal.</p>
<p>We here at Leadpile strive to make your experiences with us easy and enjoyable and do what we can to keep you coming back again and again.  I believe that we at Leadpile have the Best Customer Service you can find!</p>
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