FTC Enforcing Robocall Ruling
The FTC is taking their recent ruling very seriously with regards to making sure companies are abiding by the telemarketing robocall rules. Recently, the FTC slapped a fine against Talbots for conducting robocalls without the ability for the consumers to opt out. In December 2008 the Telemarketing Sales Rule (TSR) was enacted to prevent this sort of thing from happening. Unfortunately, the procedures Talbots (and it’s call center) were doing, did not agree with the TSR requirements.
This sort of fine being slapped against companies is probably something we will all see more of. The bottom line with this is if you are not following the rules with regards to the telemarketing guidelines, you will be facing fines also. If you are wanting to effectively run a telemaketing campaign, you better do it the right way or your company will be the next one dishing out money to the government. Is it really worth it??


